Privacy Policy
Flash Valet™ is a service that allows valet parking customers request their vehicles via SMS (long and short codes), IVR, iPhone App, BlackBerry App, Android and Windows Mobile. Your privacy and safety is key; we never expose your phone number. Our parent company is FlashParking, Inc. FlashParking, Inc is committed to protecting the privacy of visitors to our website, as well as that of our customers and clientele. FlashParking has established this Privacy Policy to explain what information we collect through this website and how it is used. In this policy, "FP" refers to FlashParking staff, board members, cooperating attorneys, interns, volunteers, and consultants, all of whom are bound by law or contract to keep information they receive as part of their assistance to FP confidential. FP does not sell or rent donor information under any circumstances, and we do not share information without prior consent except as compelled by law.
This privacy policy discloses the privacy practices for www.flashvalet.com and Flash Valet™ services. This privacy policy applies solely to information collected by this web site, Flash Valet™ service through text messages, Interactive Voice Response (IVR) system and Smart Phone apps. It will notify you of the following:
- What personally identifiable information is collected from you through the web site or use the flash valet service, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via registering, using Flash Valet™ service or visiting the site. We will not sell or rent this information to anyone (including valet parking providers).
We will use your information to respond to you, regarding the reason you contacted us.
To personalize your experience your information helps us to better respond to your individual needs.
To improve our website and Flash Valet™ service, we continually strive to improve our website and Flash Valet™ service offerings based on the information and feedback we receive from you.
To improve customer service your information helps us to more effectively respond to your customer service requests and support needs.
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your requests. Unless you ask us not to, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Express any concern you have about our use of your data.
Registration
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys
From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information such as name, mobile number, address and email. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site and services.
Information Security
Although we takes appropriate security measures to protect your private information stored by the website or Flash Valet™ service, Your Transaction Data or other private information submitted through Website or service, our security efforts may be dependent upon the security procedures of certain third parties with whom the we contracts for the provision of certain services. We cannot warrant or ensure that the security measures of such third party providers will protect such information. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Changes to this Privacy Policy
This Privacy Policy may change from time to time. The most current version of the Privacy Policy will always appear on the Website and the most recent version shall supersede any and all other versions of this Privacy Policy. Company reserves the right to change or modify this Privacy Policy at any time and at its sole discretion by posting revisions on the Website. Continued use of the website and Service following the posting of these changes or modifications will constitute acceptance of such changes or modifications.
Your Consent
By using our site, you consent to our privacy policy. If you feel that we are not abiding by this privacy policy, you should contact us immediately at info@flashvalet.com.